What is UTLearn?
UTLearn is The University of Texas at Austin’s employee training management system. Employees can search and register for both instructor-led and online courses.
What browser versions are supported for UTLearn?
- Internet Explorer version 10 or higher
- Mozilla Firefox version 23 or higher
- Safari 8 or higher
- Google Chrome version 26 or higher
When can I access UTLearn?
To access UTLearn, you must have a final approved assignment with a start date of up to 30 days in the future. If you are unsure of the status of your assignment, your department's HR contact should be able to assist.
How do I login to UTLearn?
Click on Login to UTLearn in the header bar of this website and use your UT EID and password to login.
When I try to log in, I am sent back to the UTLearn website.
Most likely, you do not have an active account in UTLearn. If you are a UT Austin employee and cannot access UTLearn, please contact the UT Service Desk (firstname.lastname@example.org or 512-475-9400) for assistance.
What end-user UTLearn training is available?
Resources to help you navigate the system are available in the Help & Documentation section in the UTLearn website. End-user resources are also available in UTLearn under UTLearn Help & Hints.
The online course content will not load. What do I do?
Online course content not loading is likely caused by your brower's pop-up blocker. To turn off your brower's pop-up blocker, see the pop-up blocker guide in Help & Documentation or contact the UT Service Desk (email@example.com or 512-475-9400) for assistance.
Who do I contact for information about specific training?
Contact the individual listed in UTLearn as the training contact for the course.
Why am I receiving training due notifications?
You are receiving training due notifications from UTLearn if you are coming up due or are past due for training that you have been assigned that has a due date. Examples include the four mandatory compliance courses (Equal Employment Opportunity, Sexual Misconduct Prevention, Introduction to Compliance and Ethics, and Information Security Awareness).
Because some required training still resides in the Compliance Training System (CTS), you may also receive training due notifications from the CTS.
How do I request access to create and manage training in UTLearn?
Structured training is provided and required for training coordinators who need to build and manage training in UTLearn. After completion of that training, attendees will be able to perform course management tasks in UTLearn. To see the current training schedule, you can either view the Training page, or search for UTLearn Training Management within UTLearn.
How do I request access to view a user's transcript in UTLearn?
If you need to run reports or view a user's transcript, training is not required. Submit a request for access via the UT Service Desk (firstname.lastname@example.org or 512-475-9400).
What training is required to be able to view a user's transcript in UTLearn?
If you need to run reports or view a user's transcript, training is not required. Training is also not required to gain access to register a user in a training session, such as university orientation. Submit a request for access via the UT Service Desk (email@example.com or 512-475-9400).
Why are some individuals with no active UT employment/assignment receiving UTLearn training notifications?
There is a known issue associated with cancelled appointments where the updated information is not being passed from HRMS to UTLearn. A programmatic solution is currently being evaluated. If you encounter this issue, please contact the UT Service Desk (firstname.lastname@example.org or 512-475-9400), and the user's account will be deactivated.